Sales and Service Specialist
Company: Disability Solutions
Location: Oxford
Posted on: October 19, 2024
Job Description:
Value PropositionOur values define us and our inspires us to Our
employees are the heart and soul of our company, and every success
we experience begins with them. Together we are committed to making
a positive impact in our We champion a culture of and We promote a
digitally enabled work environment to continuously enhance the
experience of our OverviewThis is a full-time career opportunity
(approximately 40 hours per week) based out of our Warren County
financial center in Oxford, NJ. Must be available to be scheduled
around (no Sundays).Responsible for providing an exceptional
Financial Center customer experience by handling every customer
need from service to sales with passion and enthusiasm. Provide
customers with a one stop experience to fulfill all of their
financial needs from account opening and maintenance to processing
transactions. Focus on customer-centric conversations to deepen
relationships and become a trusted advisor. Actively promote a
variety of banking solutions to enhance a customer's service
experience and achieve their financial goals. Time spent in various
aspects of this universal role will vary depending upon Financial
Center traffic and customer needs.Responsibilities
- Assist clients with teller transactions accurately and in
accordance with bank policy and procedure.
- Drive proactive sales/referral conversations through internal
and outbound interactions including outbound calling, appointment
setting, and effective lobby engagement.
- Advance personal knowledge of sales techniques and utilize the
CRM (Customer Relationship Management) system and other resources
to foster relationship building conversations with customers and
ensure a consistent approach to new customer onboarding and
expanding existing relationships.
- Provide ongoing support to customers regarding products and
services. Open new accounts, perform customer maintenance requests,
assist with operational activities and responsibilities, and
maintain flexibility between performing sales and teller
transactions.
- Manage risk by maintaining compliance with applicable
regulations and Fulton policies and procedures, while demonstrating
sound judgment within established limits.
- Leverage practical knowledge and understanding of digital
solutions and technology to support customers and solve
problems.QualificationsEducationHigh School Diploma or equivalent.
(Required)Experience1 or more years customer service or sales
experience. (Required)6 to 12 months cash handling experience.
(Preferred)Other Duties as Assigned by ManagerThis role may perform
other job duties as assigned by the manager. Each employee of the
Organization, regardless of position, is accountable for reading,
understanding and acting on the contents of all Company-assigned
and/or job related Compliance Programs, regulations and policies
and procedures, as well as ensure that all Compliance Training
assignments are completed by established due dates. This includes
but is not limited to, understanding and identifying compliance
risks impacting their department(s), ensuring compliance with
applicable laws or regulations, and escalating compliance risks to
the appropriate level of management.Pay TransparencyTo provide
greater transparency to candidates, we share base salary ranges on
all job postings regardless of state. We set standard salary ranges
for our roles based on the position, function, and
responsibilities, as benchmarked against similarly sized companies
in our industry. Specific compensation offered will be determined
based on a combination of factors including the candidate's
knowledge, skills, depth of work experience, and relevant
licenses/credentials. The salary range may vary based on geographic
location.The hourly rate for this position is $17.75 -
$24.18.BenefitsAdditionally, as part of our Total Rewards program,
Fulton Bank offers a comprehensive benefits package to those who
qualify. This includes medical plans with prescription drug
coverage; flexible spending account or health savings account
depending on the medical plan chosen; dental and vision insurance;
life insurance; 401(k) program with employer match and Employee
Stock Purchase Plan; paid time off programs including holiday pay
and paid volunteer time; disability insurance coverage and
maternity and parental leave; adoption assistance; educational
assistance and a robust wellness program with financial incentives.
To learn more about your potential eligibility for these programs,
please visit .EEO StatementFulton Bank ("Fulton") is an equal
opportunity employer and is committed to providing equal employment
opportunity for all qualified persons. Fulton will recruit, hire,
train and promote persons in all job titles, and ensure that all
other personnel actions are administered, without regard to race,
color, religion, creed, sexual orientation, national origin,
citizenship, gender, gender identity, age, genetic information,
marital status, disability, covered veteran status, or any other
legally protected status. Sponsorship StatementAs a condition of
employment, individuals must be authorized to work in the United
States without sponsorship for a work visa by Fulton Bank currently
or in the future.
Keywords: Disability Solutions, Elizabeth , Sales and Service Specialist, Sales , Oxford, New Jersey
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